Hilton Birmingham Metropole Hotel

National Exhibition Centre, Birmingham, United Kingdom, B40 1PPshow map
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Rooms and Guests
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Highlights
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88of 121 hotels in Birmingham
Hotel Awards

According to guest reviews, the hotel has been rated as Best Family Hotels in United Kingdom

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Overview

Hilton Birmingham Metropole is a 4-star venue that offers accommodation in a busy area of Birmingham. The newly renovated in 2009 property has 5 storeys and 790 rooms. Benefit from storage for belongings, private parking and a souvenir shop.

Location

This comfortable hotel, in the museum district, is set next to Resorts World Birmingham. Jewellery Quarter is also 14 km away.

Nearby you will find a castle and a church.

The venue is just a 10-minute stroll from Birmingham Airport, B'ham Airport Terminal (Stand K) bus stop. Hilton Birmingham Metropole is within a 10-minute drive to Birmingham International airport.

Rooms

The property offers airy units with TV with satellite channels, a living area and a dressing area. Enjoy the stunning view over the lake or Pendigo Lake. Featuring en suite bathrooms all rooms also come with a shower, a hairdryer and complimentary toiletries.

Eat & Drink

There is an extensive buffet breakfast served in the hotel. Primavera, Boulevard + The Lounge restaurant proposes international cuisine. Guests can relax at the large bar, offering a variety of coffee, refreshments and cocktails. The Little Owl serve a selection of meals within 550 metres from the venue.

A continental breakfast is served at the price of GBP 4.95 per person per day. 

Services

The property's multilingual staff can also help with airport shuttle bus service, a laundry room and housekeeping service.

Leisure

Beauty treatments and Turkish bath will ensure guests a relaxing stay. Hilton Birmingham Metropole features a gym area and a fitness centre.

Internet

No internet access available

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site at GBP 12 per day.

Year renovated:   2009.  Number of floors:   5.  Number of rooms:   790.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

GBP 12 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

A la carte restaurant

Coffee/Tea in lobby

Snack bar

Coffee shop

Picnic area/ Tables

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Private swimming pool

Sports & Fitness

  • Fitness centre
  • Aqua fitness
  • Tubing
  • Golf course

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service

Dining

  • Half board
  • Paid breakfast
  • A la carte restaurant
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Picnic area/ Tables
  • Gluten-free meals
  • Vegetarian meals
  • Brunch
  • Lunch
  • Dinner
  • Coffee/Tea in lobby
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • DVDs/ Videos for children
  • Children's menu
  • Kids club

Spa & Leisure

  • Indoor heated swimming pool
  • Private swimming pool
  • Sun loungers
  • Entertainment
  • Public terrace/Patio
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view
  • Lake view
  • Mountain view
  • Pool view
  • River view
  • Water view
  • Without window
  • With view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Rooftop terrace
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Hair dryer
  • Free toiletries
  • Bathroom telephone
  • Sink

Self-catering

  • Electric kettle

Bedroom

  • Paid bed linen & towels

Media

  • Flat-screen TV
  • International calls
  • Direct dial telephone
  • Local calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-out07:00-12:00FREE
PetsPets are not allowed.
PetsPets are allowed on request.
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Rooms and availability

Spacious Modern King Suite
  • Bed options:
    • 1 King-size bed
    • 1 Single bed
  • Max occupancy:
    2 persons
  • Shower
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
Hilton Guest Room
  • Bed options:
    • 1 Single bed
    • 1 Double bed
    • 2 Single beds
  • Max occupancy:
    10 persons
  • Without window
  • Shower
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
Queen Room Mobility accessible
  • Bed options:
    1 Queen-size bed
  • Shower
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
King Suite
  • Bed options:
    • 1 King-size bed
    • 1 Single bed
    • 1 Double bed or 1 Queen-size bed
  • Max occupancy:
    10 persons
  • Shower
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
Single Room
  • Bed options:
    • 1 Single bed
    • 1 Bed in shared room
  • Max occupancy:
    1 person
  • Non-smoking
  • Bathtub
  • Air conditioning
room details
Penthouse Suite
  • Bed options:
    • 1 Double bed
    • 1 Single bed
  • Max occupancy:
    2 persons
  • Free Wi-Fi
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
Standard Junior Suite
  • Bed options:
    • 1 Single bed
    • 1 Double bed
    • 1 King-size bed
  • Max occupancy:
    2 persons
  • City view
  • Free Wi-Fi
  • Shower
  • Non-smoking
  • Bathtub
room details
Standard Family Room
  • Bed options:
    • 1 Double bed
    • 1 Single bed
    • 1 Double bed and 1 Single bed
  • Max occupancy:
    4 persons
  • Garden view
  • Private pool
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
Hilton Deluxe Twin Room
  • Bed options:
    • 2 Single beds
    • 1 Double bed
    • 1 Queen-size bed
  • Max occupancy:
    10 persons
  • Lake view
  • Shower
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
Deluxe King Suite
  • Bed options:
    • 1 King-size bed
    • 1 Single bed
    • 1 Double bed or 1 Queen-size bed
  • Max occupancy:
    3 persons
  • Lake view
  • Shower
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
Deluxe Single Room
  • Bed options:
    • Sleeping arrangements for 4 persons
    • 1 Single bed
    • 1 Bed in shared room
  • Max occupancy:
    1 person
  • Shower
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
Deluxe Penthouse Suite
  • Bed options:
    • 1 Single bed
    • 1 Double bed
  • Max occupancy:
    2 persons
  • Free Wi-Fi
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
Deluxe Junior Suite
  • Bed options:
    • 1 King-size bed
    • 1 Double bed
    • 1 Single bed
  • Max occupancy:
    2 persons
  • Mountain view
  • Shower
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
Executive Twin Room
  • Bed options:
    • 2 Single beds
    • 1 Double bed
    • 1 Single bed
  • Max occupancy:
    4 persons
  • Shower
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
Premium Double Room
  • Bed options:
    • 1 Double bed
    • 2 Single beds
  • Max occupancy:
    2 persons
Show 12 more room typesLess
Location
  • Nearby
  • Restaurants
  • City landmarks
NEC BirminghamNEC Birmingham300 m
Boulevard RestaurantBoulevard Restaurant90 mHarbet Drive Hilton Birmingham Metropole Hotel, National Exhibition Centre
Metropole Lounge BarMetropole Lounge Bar130 mPendingo Way Hilton Birmingham Metropole
The GrillThe Grill130 mPendigo Way National Exhibition Centre, Crowne Plaza
ZizziZizzi230 mUnit Su01 Resorts World Birmingham Pendigo Way Resorts World
Waters RestaurantWaters Restaurant300 mPendigo Way Resorts World
show map
Getting around
Train
Birmingham New Street12.9 km
Birmingham Snow Hill13.0 km
Bus
Bus stop1.2 km
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
7.4
Very goodbased on 2233 reviews
  • 8.8
    Great

    We felt very comfortable overall. Rooms, food, staff, everything was fine.

    No supermarket nearby, so you had to buy expensive drinks in the hotel.

  • 7.0
    Very good

    The location to the Gentinck Arena and the airport is of course ingenious.

    The wind whistled through the closed window. TV picture was bad. WLAN only for a fee, but free WLAN is now a standard at most hotels. Breakfast is too expensive, too.

  • 6.2
    Nice

    Breakfast good and varied.

    At the reception we got a wrong room on card, checked it again. No free WLAN! Is it still possible today? Free only for Honors Members! Ventilation in the room was very loud, impossible at night. . .

  • 6.6
    Nice

    breakfast was top

    no wlan in the room only in the lobby, room equipment is a bit worn out

  • 4.6
    Guest rating

    Location

    My Room was horrible, and very dated, The bathroom was stinking !! I would have asked to change rooms but I was to tired as I arrived late . I took pictures to show my wife and she could not believe it. She suggested that I dont stay there any more. I make a lot of trips to Birmingham every year and this was the first time I used the hilton. Needless to say I wont be using the hilton again

  • 7.0
    Very good

    Location

    Very good room price, but everything else is so expensive. You even charge for parking. My wife and I and our guests were given rooms equipped for disabled people, even though none of us were disabled. Ask someone who is 6ft 3in to use the basins in the bathroom. Try using the shower without hitting yourself on the metal fittings. The bed was like a rock. Contrary to popular belief, hard beds are not good for people with bad backs. My wife and I both suffer with our backs and we did not sleep well. I stayed at the Hilton Wembley for over a year without any of these problems. Talk to your guests.

  • 4.2
    Guest rating

    Location

    As a 4 star hotel, the place looked like it needed a serious upgrade! Worn carpets, broken toilet seat, chipped/cuffed furniture and panelling. Room looked old,bathroom looked old, light flickering. Not great.

  • 7.4
    Very good

    Very convenient for the nec. Good leisure facilities

    Was offered opportunity to upgrade to Executive Suite prior to stay but on arrival was advised no availability. We had to cut our stay short by a day - although I had prepaid and the rate was non refundable I was disappointed that there was no comment or token recompense.

  • 6.6
    Nice

    Location

    The computer system was down from checkin to checkout.... It was kind of crazy checking in and out.

  • 7.8
    Very good

    Location

    The spa was lovely but it was really let down by the steam room - it was dirty and smelled awful. I also had an incident with being charged £305 on my debit card for an £8.50 movie that I rented and the money was held for 4 days, despite being told that NO holding fee would be held at all. At this point I found the desk clerk to be most unhelpful and unapologetic.

  • 6.2
    Nice

    Location

    Lack of bar staf at busy times

  • 6.2
    Nice

    Location

    The airconditioning was poor.

  • 6.6
    Nice

    Location

    The bar food was awful and overpriced

  • 8.2
    Great

    Very close to NEC, complimentary bus shuttle to train station, nice indoor pool

    AC in the room is faced directly to the bed (causes unpleasant draught)

  • 5.0
    Guest rating

    Location

    My bathroom was a disgrace, tiles hanging off of the wall in the shower with mould in the groutting!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Horrible.

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Highlights
TripAdvisor Traveler Rating
read all 6527 verified reviews
TripAdvisor Traveler Rating
88of 121 hotels in Birmingham
Hotel Awards

According to guest reviews, the hotel has been rated as Best Family Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-out07:00-12:00FREE
PetsPets are not allowed.
PetsPets are allowed on request.
+ More- Less
Getting around
Train
Birmingham New Street12.9 km
Birmingham Snow Hill13.0 km
Bus
Bus stop1.2 km
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room