Hilton Birmingham Metropole Hotel

National Exhibition Centre, Birmingham, United Kingdom, B40 1PPshow map
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Rooms and Guests
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Highlights
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read all 6642 verified reviews
TripAdvisor Traveler Rating
87of 123 hotels in Birmingham
Hotel Awards

According to guest reviews, the hotel has been rated as 

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Overview

Hilton Birmingham Metropole Hotel, offering views of Pendigo Lake, is situated in close vicinity to Cineworld. Since 1976, it has been hosting guests in Birmingham.

Location

The venue is placed in a shopping area, about 7 km from The Core Theatre Solihull. The hotel is stationed only 4.4 km from Sheldon Country Park. In the vicinity of the property there is Planet Ice Solihull.

The accommodation is located next to an underground station.

Rooms

Its bright rooms include a heating system, a seating area and IDD telephone. They also feature a small fridge, a dishwasher and tea/coffee making equipment.

Eat & Drink

A continental breakfast is available in the morning. Here, at the gastronomic restaurant of the venue, you can enjoy light local meals. You can spend time in the 24-hour bar over a refreshing drink. Guests can dine at Eleven Bar & Grill within 150 metres of the hotel.

A continental breakfast is served at the price of GBP 4.95 per person per day. 

Leisure

It features a private pool with a whirlpool, a sauna and a hot tub. An array of activities such as diving and tubing is offered on site or in the area.

Internet

No internet access available

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site at GBP 12 per day.

The hotel personnel speaks English, Spanish, Italian, Portuguese, Polish, Hindi.

Year renovated:   2009.  Number of floors:   5.  Number of rooms:   790.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

GBP 12 per day

Luggage storage

Luggage storage

Locker room

24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

A la carte restaurant

Welcome drink

Coffee shop

Picnic area/ Tables

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Private swimming pool

Sports & Fitness

  • Fitness centre
  • Aqua fitness
  • Tubing
  • Golf course
  • Sports trainer

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Welcome drink

Dining

  • Half board
  • Paid breakfast
  • A la carte restaurant
  • Bar/ Lounge area
  • Outdoor dining area
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • DVDs/ Videos for children
  • Children's menu

Spa & Leisure

  • Private swimming pool
  • Indoor swimming pool
  • Beach towels
  • Sun loungers
  • Live entertainment
  • Public terrace/Patio
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi

Room view

  • Lake view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • Adjoining rooms
  • Rooftop terrace
  • Garden furniture
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Dining table
  • Ironing facilities

Bathroom

  • Bathroom
  • Bathtub
  • Hair dryer
  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Bedroom

  • Paid bed linen & towels

Media

  • Flat-screen TV
  • International calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outfrom 07:00-12:00FREE
Children & extra bedsAll children0 - 18 yearsExisting bedsFREE
PetsPets are not allowed.
PetsPets are allowed on request.
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Rooms and availability

Contemporary Guest Room
  • Bed options:
    2 Single beds or 1 King-size bed
  • Max occupancy:
    2 persons
room details
Spacious Modern King Suite
  • Bed options:
    1 King-size bed
  • Max occupancy:
    2 persons
room details
Queen Room Mobility accessible
  • Bed options:
    • 1 Queen-size bed
    • Bed assigned on arrival
  • Max occupancy:
    2 persons
room details
Standard Double Room
  • Bed options:
    • 1 Queen-size bed
    • Bed assigned on arrival
  • Max occupancy:
    2 persons
room details
King Suite
  • Bed options:
    • 1 King-size bed
    • 1 Single bed
  • Max occupancy:
    2 persons
room details
One-Bedroom King Suite
  • Bed options:
    • 1 King-size bed
    • 1 Single bed
  • Max occupancy:
    2 persons
room details
for Single Use Mobility accessible
  • Bed options:
    1 Queen-size bed
  • Max occupancy:
    1 person
room details
Single Room Mobility accessible
  • Bed options:
    1 Queen-size bed
  • Max occupancy:
    1 person
room details
Standard Single Room
  • Bed options:
    1 Single bed
  • Max occupancy:
    1 person
room details
Wheelchair Accessible Room Disability Access
  • Max occupancy:
    2 persons
room details
Penthouse Suite
    room details
    Suite
    • Bed options:
      • Bed assigned on arrival
      • 1 Single bed
    • Max occupancy:
      1 person
    room details
    Standard Junior Suite
    • Bed options:
      • 1 Double bed
      • 1 King-size bed
      • Bed assigned on arrival
    • Max occupancy:
      2 persons
    room details
    Junior King Suite
    • Bed options:
      1 King-size bed
    room details
    Standard Family Room
    • Bed options:
      • 1 Queen-size bed
      • Bed assigned on arrival
    • Max occupancy:
      4 persons
    room details
    Standard Family Single Room
    • Bed options:
      1 Single bed
    • Max occupancy:
      1 person
    room details
    Standard Family Quadruple Room
    • Bed options:
      Sleeping arrangements for 4 persons
    • Max occupancy:
      4 persons
    room details
    Deluxe Queen Room Mobility accessible
    • Bed options:
      • 1 Queen-size bed
      • Bed assigned on arrival
    room details
    Hilton Deluxe Twin Room
    • Bed options:
      • 2 Single beds
      • 1 Double bed
      • 2 Single beds
    • Max occupancy:
      2 persons
    room details
    Deluxe King Suite
    • Bed options:
      1 King-size bed
    • Max occupancy:
      2 persons
    room details
    Deluxe One-Bedroom King Suite
    • Bed options:
      • 1 King-size bed
    • Max occupancy:
      2 persons
    room details
    Deluxe Twin Room for Single Use
    • Bed options:
      2 Single beds
    • Max occupancy:
      1 person
    room details
    Deluxe for Single Use
    • Bed options:
      2 Single beds
    • Max occupancy:
      1 person
    room details
    Deluxe Single Room
    • Bed options:
      • 1 Single bed
      • Sleeping arrangements for 4 persons
    • Max occupancy:
      1 person
    room details
    Deluxe Penthouse Suite
    • Bed options:
      1 Double bed
    • Max occupancy:
      2 persons
    room details
    Deluxe Suite
    • Bed options:
      Bed assigned on arrival
    • Max occupancy:
      2 persons
    room details
    Deluxe Junior Suite
    • Bed options:
      • 1 King-size bed
      • 1 Single bed
    • Max occupancy:
      1 person
    room details
    Executive Twin Room
    • Bed options:
      • 2 Single beds
      • 1 Queen-size bed
      • Bed assigned on arrival
    • Max occupancy:
      4 persons
    room details
    Executive Twin Room for Single Use
    • Bed options:
      2 Single beds
    • Max occupancy:
      1 person
    room details
    Executive for Single Use
    • Bed options:
      • 2 Single beds
      • 1 Queen-size bed
    • Max occupancy:
      1 person
    room details
    Executive Single Room
    • Bed options:
      1 Single bed
    • Max occupancy:
      1 person
    room details
    Show 28 more room typesLess
    Location
    • Nearby
    • Restaurants
    • City landmarks
    NEC BirminghamNEC Birmingham300 m
    National Exhibition CentreNational Exhibition Centre540 mBickenhill Parkway
    The National Motorcycle MuseumThe National Motorcycle Museum930 mCoventry Road Bickenhill
    Resorts World BirminghamResorts World Birmingham320 mPendigo Way
    Resorts World ArenaResorts World Arena840 mPerimeter Rd
    Genting International CasinoGenting International Casino290 mResort World
    National Conference CentreNational Conference Centre910 mCoventry Road Bickenhill
    Boulevard RestaurantBoulevard Restaurant100 mHarbet Drive Hilton Birmingham Metropole Hotel
    Metropole Lounge BarMetropole Lounge Bar150 mPendingo Way Hilton Birmingham Metropole
    The GrillThe Grill150 mPendigo Way National Exhibition Centre
    Gourmet Burger KitchenGourmet Burger Kitchen270 mPendigo Way Pendigo Way
    Las IguanasLas Iguanas330 mPendigo Way Ground Floor Resorts World Birmingham
    Pizza Express Resorts WorldPizza Express Resorts World330 mResorts World
    CostaCosta340 mUnit Su20a Resorts World Birmingham Pendigo Way
    TGI FridaysTGI Fridays390 mUnit Resorts World Birmingham 01 Pendigo Way Resorts World
    show map
    Getting around
    Airports
    Birmingham (BHX)1.3 km
    East Midlands (EMA)49.6 km
    Train
    Birmingham New Street12.8 km
    Birmingham Snow Hill13.0 km
    Bus
    Bus stop1.2 km
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    Need a shuttle?
    You can book a shuttle, once your reservation is complete.
    Reviews
    7.4
    Very goodbased on 2251 reviews
    • 7.0
      Very good

      The location was favorable, with Zizzi nearby. The staff were efficient and the pool area was nice. Set really close to Resorts World Arena.

    • 9.0
      Perfect

      I really enjoyed it, perfect. At night I could see the lights of the church and those in Resorts World Birmingham.

    • 8.8
      Great

      We felt very comfortable overall. Rooms, food, staff, everything was fine.

      No supermarket nearby, so you had to buy expensive drinks in the hotel.

    • 7.0
      Very good

      The location to the Gentinck Arena and the airport is of course ingenious.

      The wind whistled through the closed window. TV picture was bad. WLAN only for a fee, but free WLAN is now a standard at most hotels. Breakfast is too expensive, too.

    • 6.2
      Nice

      Breakfast good and varied.

      At the reception we got a wrong room on card, checked it again. No free WLAN! Is it still possible today? Free only for Honors Members! Ventilation in the room was very loud, impossible at night. . .

    • 6.6
      Nice

      breakfast was top

      no wlan in the room only in the lobby, room equipment is a bit worn out

    • 5.0
      Guest rating

      Location

      My Room was horrible, and very dated, The bathroom was stinking !! I would have asked to change rooms but I was to tired as I arrived late . I took pictures to show my wife and she could not believe it. She suggested that I dont stay there any more. I make a lot of trips to Birmingham every year and this was the first time I used the hilton. Needless to say I wont be using the hilton again

    • 7.0
      Very good

      Location

      Very good room price, but everything else is so expensive. You even charge for parking. My wife and I and our guests were given rooms equipped for disabled people, even though none of us were disabled. Ask someone who is 6ft 3in to use the basins in the bathroom. Try using the shower without hitting yourself on the metal fittings. The bed was like a rock. Contrary to popular belief, hard beds are not good for people with bad backs. My wife and I both suffer with our backs and we did not sleep well. I stayed at the Hilton Wembley for over a year without any of these problems. Talk to your guests.

    • 5.0
      Guest rating

      Location

      As a 4 star hotel, the place looked like it needed a serious upgrade! Worn carpets, broken toilet seat, chipped/cuffed furniture and panelling. Room looked old,bathroom looked old, light flickering. Not great.

    • 7.4
      Very good

      Very convenient for the nec. Good leisure facilities

      Was offered opportunity to upgrade to Executive Suite prior to stay but on arrival was advised no availability. We had to cut our stay short by a day - although I had prepaid and the rate was non refundable I was disappointed that there was no comment or token recompense.

    • 6.6
      Nice

      Location

      The computer system was down from checkin to checkout.... It was kind of crazy checking in and out.

    • 7.8
      Very good

      Location

      The spa was lovely but it was really let down by the steam room - it was dirty and smelled awful. I also had an incident with being charged £305 on my debit card for an £8.50 movie that I rented and the money was held for 4 days, despite being told that NO holding fee would be held at all. At this point I found the desk clerk to be most unhelpful and unapologetic.

    • 6.2
      Nice

      Location

      Lack of bar staf at busy times

    • 6.2
      Nice

      Location

      The airconditioning was poor.

    • 6.6
      Nice

      Location

      The bar food was awful and overpriced

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    FAQ
    What is the closest airport?
    The hotel lies within 5 km of Birmingham airport.
    Does the property offer facilities for business travellers?
    Yes, the business facilities include a business center, meeting rooms and a xerox.
    What is the earliest and the latest I can check-in?
    You can check in from 15:00 till 23:59 on your day of arrival.
    What is the earliest and the latest I can check-out?
    You can check out till 12:00.
    Are there any cleaning services provided?
    Yes, the hotel offers ironing and housekeeping service.
    What are the on-site dining options?
    There is Primavera, Boulevard + The Lounge restaurant that serves international dishes.
    Can I have lunch or dinner nearby?
    Yes, you can have a meal at The Grill, Boulevard Restaurant and Nando's located about 100 metres away.
    What room types are available here?
    The hotel provides such room types as a deluxe room and a single room.
    What spa facilities does the property offer?
    The hotel includes a health club and a spa area.
    What onsite sport activities can I take part in?
    You can benefit from fitness classes and the gym available on site.
    Highlights
    TripAdvisor Traveler Rating
    read all 6642 verified reviews
    TripAdvisor Traveler Rating
    87of 123 hotels in Birmingham
    Hotel Awards

    According to guest reviews, the hotel has been rated as 

    Use Badge
    Good to know
    Check-infrom 15:00-23:59FREECheck-outfrom 07:00-12:00FREE
    Children & extra bedsAll children0 - 18 yearsExisting bedsFREE
    PetsPets are not allowed.
    PetsPets are allowed on request.
    + More- Less
    Getting around
    Airports
    Birmingham (BHX)1.3 km
    East Midlands (EMA)49.6 km
    Train
    Birmingham New Street12.8 km
    Birmingham Snow Hill13.0 km
    Bus
    Bus stop1.2 km
    + More- Less
    Need a shuttle?
    You can book a shuttle, once your reservation is complete.
    Check rooms and rates
    exclusive online offers!
    Check-in
    Select date
    Check-out
    Select date
    Rooms and Guests
    2Guests1room
    Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.